Privacy policy and Cookie policy

Privacy policy

This website is owned and operated by Gomé; a Danish company subject to Danish legislation. At Gomé, we understand the importance of processing your personal data securely as a customer, and we are committed to complying with the rules on the protection and processing of personal data. This privacy policy describes how Gomé collects, uses and protects your personal information, as well as the measures we have taken to ensure that your information is treated securely.

1. Information we collect, purpose and legal basis

The personal data that we collect and process about you, as a customer or potential customer may include:

1.1	Identification information, including name, address, telephone number, e-mail, and whether you act on behalf of yourself, a company or a public institution Purpose: We use this information to deliver goods to you and to inform you about relevant matters, e.g. changes or delays in delivery. This information can also be used in the event of recalls or other statutory matters in connection with the products you have purchased. Legal basis: Article 6, subsection of the Data Protection Regulation. 1, letter b. On processing which is necessary to enter into a contract and for the execution of the contract.
1.2	Purchase history Purpose: We use your personal purchase and delivery information to identify your favorite items and provide you with relevant recommendations and messages from Gomé. This information is also used in connection with recalls and in similar situations. Legal basis: Article 6, subsection of the Data Protection Regulation. 1, letter f, on processing, based on a legitimate interest that is not exceeded by the consideration of the data subjects. The legitimate interests that justify the processing are the consideration to promote Gomé's business and to offer our customers the best service and good offers.
1.3	Payment Information Purpose: When purchasing, you provide your payment information. Gomé stores only the last 4 digits of the card. The payment information is processed by the payment processor, Stripe Payments Europe Ltd (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. CVR: IE 3206488LH). Legal basis: Article 6, subsection of the Data Protection Regulation. 1, letter b. On processing which is necessary to enter into a contract and for the execution of the contract.
1.4	Communication, with you Purpose: We use your information to answer your questions, comments, complaints or other inquiries, including inquiries about our products. Legal basis: Article 6, subsection of the Data Protection Regulation. 1, letter f, on processing, based on a legitimate interest that is not exceeded by the consideration of the data subjects. The legitimate interests that justify the processing are the consideration to promote Gomé's business and to offer our customers the best service and good offers.
1.5	Marketing Purpose: We use your information to send you information via e-mail, telephone, SMS, Internet or social media advertisements about products and services that we offer if they are relevant to you based on your previous purchases or inquiries, if you have agreed to receive such information. We may also use your information to market selected products and services from our business partners. You can unsubscribe from further electronic marketing at any time by contacting us. Legal basis: Article 6, subsection of the Data Protection Regulation. 1, letter a, on treatments for which consent has been given, as well as the data protection regulation's article 6, subsection 1, letter f, on processing, based on a legitimate interest that is not exceeded by the consideration of the data subjects. The legitimate interests that justify the processing are the consideration to promote Gomé's business and to offer our customers the best service and good offers.
1.6	Navigation and behavioral information Purpose: We collect information about your behavior on our website, including which pages you have visited, in which order and where you have clicked. We use this information to improve your experience on the website and optimize our services. We use cookies, tracking URLs, beacons and similar technologies to collect this information. You can read more about our use of cookies in our cookie policy. cookie policy. Legal basis: Article 6, subsection of the Data Protection Regulation. 1, letter f, on processing, based on a legitimate interest that is not exceeded by the consideration of the data subjects. The legitimate interests that justify the processing are to offer you a website that is interesting, relevant and functions optimally.
1.7	Promotions and competitions Purpose: When you participate in promotions and competitions, we use your information to run and administrate these, including contacting you if you have won. If you win a prize, we may publish your information on our website, in our social media channels or in press releases. We may also share your information with third parties who need to be able to announce prize winners. Legal basis: Article 6, subsection of the Data Protection Regulation. 1, letter a, on treatments for which consent has been given, as well as the data protection regulation's article 6, subsection 1, letter f, on processing, based on a legitimate interest that is not exceeded by the consideration of the data subjects. The legitimate interests that justify the processing are the consideration to promote Gomé's business and to offer our customers the best service and good offers.
1.8	Compliance with legal and regulatory requirements: Purpose: We may process your information to comply with our legal and regulatory obligations, including disclosing information to courts, regulatory authorities or law enforcement authorities anywhere in the world if required in connection with investigations or proceedings. We also use your information to prevent or detect fraud, abuse, illegal use or violation of our Terms of Use and to comply with warrants and applicable law. Legal basis: Data Protection Regulation Article 6, subsection 1, letter f, on processing, based on a legitimate interest that is not exceeded by consideration for the data subjects, as well as § 8, subsection of the Data Protection Act. 3. The legitimate interest that justifies the processing is the interest in preventing and solving crime.

2. Who we share your information with

We may share your personal data with the following recipients:

2.1 Data processors: We use IT suppliers and other third parties to process information on our behalf.
2.2 Collaborative partners: We share information with suppliers and subcontractors who help us deliver goods and services to you.
2.3 Marketing services: We may use third-party vendors to assist us with marketing targeting based on cookies.
2.4 Accountants, lawyers and advisers: We may share information with accountants, lawyers or other advisers when necessary.
2.5 Public authorities: We only share your information with public authorities when required by law.

We only share your information with external parties when necessary and in accordance with the law. Only employees who have a work-related need to access your information are permitted to do so internally. We only use data processors that we have assessed provide adequate data protection.

3. Storage of information and deletion

Gomé only stores and processes your personal data as long as it is necessary in relation to the purpose for which it was collected. Some information may also be subject to legal retention requirements. When the purpose of the processing is no longer present, your personal data will be deleted, anonymized or transferred for archiving in accordance with applicable archive legislation.

4. Protection of Information

We take all measures we deem reasonable to ensure that your information is processed securely and in accordance with data protection legislation. All information you provide to us is stored on secure servers and payment transactions are encrypted. If you have a password for our site, you must keep it confidential and avoid sharing it with others. Although we do our best to protect your information, we cannot guarantee 100% security of the transmission of information over the Internet. Any transfer of information is therefore made at your own risk.

5. Transfer of information abroad

The information we collect from you may be transferred to and stored somewhere outside Denmark, including third countries. They may also be processed by employees who work outside Denmark, who work for us or for one of our suppliers. These employees may, among other things, be engaged in dispatching your order, processing your payment information or providing support services. We only transfer personal data to data processors outside the EU/EEA who are located in the countries that the Commission considers to be safe third countries, or data processors who have provided the necessary guarantees for data protection via the EU Commission's standard contract provisions.

6. Use of cookies

We use cookies to improve your experience on our website and provide you with relevant content. Cookies are small text files that are stored on your device. You can read more about our use of cookies and how you can manage them in our cookie policy.

7. Your rights and possibility of appeal

You have the right to request access to personal data we process about you, and you can object to the processing or withdraw your consent. If the information we process about you is incorrect, you have the right to request that it be corrected or deleted. You can contact us via our contact form, after which we will investigate whether it is possible to meet your request. If you want to complain about our processing of your personal data, you also have the option of contacting the Danish Data Protection Authority. kontaktformularthen we will investigate whether we can accommodate your request. If you wish to complaint about our processing of your personal data, you also have the opportunity to contact Datatilsynet.

8. Updating the privacy policy

We regularly review our privacy policy to ensure that it is up-to-date and in line with applicable data protection principles and legislation. Changes will be posted on our website along with an updated version of the Privacy Policy. We may also notify you of material changes by email.

Cookie policy

What are cookies?

A cookie is a small text file that is stored on your computer, mobile phone or other device when you visit a website. Cookies are used to recognize your device and remember your settings, such as language, font size and other preferences. Cookies can also be used to collect information about how you use the website, e.g. which pages you visit and how long you stay on each page.

Which cookies does Gomé use?

Gomé uses the following types of cookies:

Necessary cookies: These cookies are necessary for the website to function correctly. They are used e.g. to remember your settings, such as language and font size, as well as handle payment information and local usage.
Third-party cookies: These cookies are used to collect information about how you use the website. This information is used to improve the website and to target our marketing. They are also placed by third parties, e.g. advertisers. They are used for various purposes, e.g. to show you targeted advertising.

How can I manage cookies?

You can manage cookies by following the instructions in your browser. You can e.g. choose to block all cookies or only block certain types of cookies.

What happens if I block cookies?

If you block cookies, it may affect your experience of the website. Some features of the website may not work properly or you may not be able to use certain services on the website.

Contact information

If you have any questions about our cookie policy, please contact our customer service via our contact form.

Changes in the cookie policy

We continuously update our cookie policy. The latest version of the cookie policy will always be available on our website.